Question 1

How do packs work?

Accepted Answer

Packs give you full access (same as Pro) for a fixed period — 90 or 180 days. You pay once, no recurring charges. When your pack expires, you go back to the free tier unless you purchase another pack or switch to monthly.

Question 2

What's the difference between monthly and packs?

Accepted Answer

Monthly is a recurring subscription that auto-renews. Packs are one-time payments for a fixed period and are cheaper per month. Choose packs if you know your exam date; monthly if you want flexibility.

Question 3

What's the Guarantee Pack?

Accepted Answer

The Guarantee Pack includes everything in Pro PLUS teacher writing corrections, live classes, and a pass guarantee. If you don't pass your exam, you get free access until you do — just send us your exam results.

Question 4

Can I cancel anytime?

Accepted Answer

Monthly subscriptions can be cancelled anytime — you keep access until the end of your billing period. Packs are one-time purchases with no cancellation needed.

Question 5

What exams are supported?

Accepted Answer

B2 First (FCE), C1 Advanced (CAE), IELTS, TOEFL, KET/PET, and Trinity. Each exam has specific rubrics and scoring criteria built into the AI.

Question 6

What payment methods are accepted?

Accepted Answer

All major credit and debit cards, plus local payment methods including MercadoPago, MODO, and bank transfers. All payments are processed securely via Rebill.

Question 7

Can I pay in Argentine pesos?

Accepted Answer

If you're browsing from Argentina, prices will automatically show in ARS with local payment methods including MercadoPago, MODO, and bank transfers.